Support

Get help with your SpoonOps account and resolve any issues.

Email Support

Send us an email and we'll get back to you within 24 hours.

Live Chat

Chat with our support team in real-time (weekdays 9am-5pm ET).

Frequently Asked Questions

How do I upload invoices?

Go to the Uploads section and click "Upload Invoice". Select your CSV file and follow the prompts. Our system will automatically parse and process your data.

What file formats are supported?

Currently, we support CSV (Comma-Separated Values) files. Make sure your CSV includes columns for product description, quantity, price, and date.

How secure is my data?

We use industry-standard encryption and security measures to protect your data. For more details, see our Security page.

Can I export my data?

Yes, you can export your data at any time through the Settings page. We support CSV and JSON formats.